Absa Deceased Estate department is a Money making scheme

I wish I could rate them a zero.

We lodged a claim for a funeral benefit, all documents were submitted and verified and the money was paid into the deceased account within a week. the nightmare is having to close the account and pay the funds over to the beneficiary. I have read similar complaints and have come to a conclusion that this is just a money making scheme by Absa because for as long as the funds are in the deceased account, it incurs costs. None of the reviews I read came back with feed back after cliche response from Absa so I guess I just have to hope for a miracle.

Why is Absa the only bank that takes time to close accounts when other banks do it within a matter of hours.

No matter ho desperate I become, I will never bank with this bank.