ABSA DECEASED ESTATE DEPARTMENT ATROCIOUS!!
I have now been trying to close my deceased husbands credit card since November last year. I have spent hours at the branch , made countless phone calls, reported the matter to your helpline , and sent this mail to the deceased department four times . ALL TO NO AVAIL.
I am now reporting the matter here on Hello Peter and will be seeing if there is a credit card ombudsman that I can also report it to.
My deceased husband is still receiving mails to his mailbox with monthly statements even though the account says “Estate Late “ !!!
It is a completely unacceptable state of affairs
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Kindly provide me with your late hubands ID number (send Privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Kindly provide me with your late hubands ID number (send Privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd