1 reviews | Active since May 2016

09 May 2016, 14:48

Absa debt review

<p>Hi</p> <p>I've been client of absa for 20 years, after losing my job in 2013 i had to go under debt review as my new job was only paynig half of what i usaually earned. Unfortunalty it was the only way out for me.....paying my debt and putting food on the tabel.</p> <p>&nbsp;</p> <p>I have been paying my debt teviewon time every mont, never skipped a payment as i wanted to get out of the hole i was in.I recieved a court order that aid my debt review legal and all was happy</p> <p>&nbsp;</p> <p>However, Abasa proceeded to debit my cheque account internally to my Absa loan account.....my debt grew from 2800 to 12500 within 9 months which is insane!!!!</p> <p>Then they proceeded to ignore my debt review status and court order (although i havent skip a payment) and sent me a summons via laywers who wants to reposses my assests to pay the 12500. How is that for making money????</p> <p>&nbsp;</p> <p>I am seriously repulsed at how they have handeld me....i tried to do the responsible thing...go under debt review pay all my debt etc. And they hit me with 10000 extra plus ummons me, Absa you suck and is discusting how you treat people who are loyal customers and trying to do the correct thing.</p> <p>&nbsp;</p> <p>Never ever will i promote you as a bank to anyone ever again.....talk about kicking a dog when hes down, you suck!</p> <p>&nbsp;</p> <p>Regards</p>

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Replies (1)
Absa
Absa's reply10 May 2016, 09:51
Official

Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd