1 reviews | Active since Mar 2014
Absa Debitting My Account and Im not a Customer ?
Last year I noted an unknown debit from my account. I called FNB who I bank with to put a stop order in. Last week Friday I noted another debit of R620 go off my account. I called FNB again and they said that the stop order only lasts 6 months and I have to contact Absa as based on the information they can see they are the ones debitting me.<br> <br> So I called Absa Call Centre and they confirmed that it is their PIP (Properties in Possession) department based on the information I gave them. I dont even have a bank account with ABSA, let alone a Home Loan. They then gave me the contact for their Collections department.<br> <br> When I spoke to the Collecions department they said that they cannot find any information as I am not an Absa customer, they are limited to what they can see and I should call their Legal department.<br> <br> I then called Absa Legal Department who told me that they are also unable to find anything for me and they do not know where to send me anymore.<br> <br> After this discussion I went into my online banking and discovered that Absa has actually been debiting my account for quite some time.<br> <br> I want my money back ABSA !!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
