SB
Spencer B
1 reviews | Active since Nov 2018
30 Sept 2021, 10:45
ABSA Debits you even when account is paid off
Good Day ABSA Personal Loans
Please can you tell how you can still debit someone when their loan has been repaid... THAT IS THEFT...
When i call your call center which is useless i am told some will contact in 7 working days...
If i owe you money you want it now.... if you owe me money i must wait 7 days to talk to someone...
PLEASE REFUND ME NOW!!!!
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Absa's replyOfficial
30 Sept 2021, 11:47Dear Shasha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply30 Sept 2021, 11:47
Official
Dear Shasha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care