jJ
jeandri J

1 reviews | Active since Dec 2016

04 Aug 2024, 10:09

Absa debits my account without consent to pay disputed account.

Follow up –

Absa used unauthorized debit order from my primary account and pays it into the new account that was in arrear which I was complaining about.

It has come to my attention that ABSA deducted a debit order for JOURNAL DEBIT RCCS BOS J R500 from my primary cheque account without my knowledge or consent and paid it into the new cheque account they baited me into signing up for.

Never ever have I seen a bank take money from and account and put it into another account of them due to being in arrears.

THIS IS ******** as it was done without my consent.

I expect this matter to be resolved urgently – I was contacted by a lady of your department vir email stating my first complaint will be resolved and attended to before 2 Aug.

I have emailed her and seems she is on leave until the 12th of Aug.

YOU CAN’T JUST TAKE MONEY AS YOU PLEASE!

0
Replies (2)
jJ
jeandri J's update05 Aug 2024, 21:53
Reviewer Update
Good day Russell,

I see the account has been closed - however I have not received my refund which was deducted without my consent. When can I expect it to be returned to me?

Regards
jJ
jeandri J's update06 Aug 2024, 11:13
Reviewer Update
Russell,

I see on my Primary cheque account there was an deduction of Admin Charge R600+ on TOP of my account fees (monthly R98 + Ledger Fees R69 )

Is ABSA in the business of just taking as much money as they want - whenever they want? That is R1100 (R600 + R500) in fees that is meant for day-to-day living!

What the hell is going on here?!