1 reviews | Active since Nov 2010
ABSA DEBITED MY ACCOUNT AND CLOSED MY ACCOUNT!
On the 08/11/2018 I received my tax returns from SARS. I then went through to withdraw some funds from my account to find out that there was a problem with my card. So i thereafter had went into my branch, only to find out that the money has been locked and that i needed to provide proof that the funds are from SARS. I then went to my home, printed out the statement and took it back to Absa who then informed me that i need to wait 48 hours for them to verify the payment and that they will contact me on Monday morning.
On Monday i went back to the bank as i heard nothing from ABSA, i then was advised that my account had been CLOSED! and that SARS had reversed the funds. I was fuming at this stages as i have been running up and down, i am the bread winner in my family who has been really depending on the funds and extremely furious as i have been told so many different reasons.
I then contacted my tax practitioner as well as sars to find out about the debit and they have both come back to me advising that the funds have NOT been returned to SARS and the funds were successfully transferred to my bank account.
I REALLY need this sorted out IMMEDIATELY. I am truly frustrated and can't be running around from place to place.
Please can this be dealt with URGENTLY.
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
