JD
Justin D
1 reviews | Active since Oct 2012
08 Mar 2021, 08:13
ABSA debit without my CONSENT
I have used ABSA complaint services and have had no other response other than the automated reply. They debited my account without my consent and have given me no response as to why and how I have consented to this. This unfair treatment taking money without my consent
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Replies (2)
Absa's replyOfficial
08 Mar 2021, 11:37Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4 I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply08 Mar 2021, 11:37
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4 I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's replyOfficial
08 Mar 2021, 11:42Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply08 Mar 2021, 11:42
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,