BM
Bots M-M

1 reviews | Active since Aug 2018

27 Aug 2019, 11:04

Absa debit unpaid

I went to absa northmead to set up a debit order to 25th for my car and the credit card,when the day come for debits to go off they didn't, only on the 18th and 31st I was debited and on these dates there was no money in my account and I have incurred unpaid debit charges, this was in july. The card division gave me a call I told them about this which was not resolved instead they did a manual debit. Again on the 21st of August absa tried to debit my account which the debit went unpaid, which means I will be charged for the bounced debit.

Please assist as I cannot be paying for something I have an agreement with them but chooses to debit whenever, is this the banks way of making money out of us with interest

0
Replies (1)
Absa
Absa's reply27 Aug 2019, 12:37
Official
 Dear Botsabane,
 
 Thank you for bringing this matter to our attention. The reference number to your case is C-***0.We will be in touch to obtain additional information. 

 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd