Absa Debit Nightmare

It is sad that this is the 2nd this is happening to me(that I am aware of). ********** debit orders seem to be on the rise lately, and Absa as my bank of choice and whom I trust with my finances seems not to have any way of making this problem go away. Two months ago, two strange companies debited money from my account, and once I noticed this I got hold of Absa; they told me who the companies are, never heard of them before but hey, Absa offered to reverse these transactions at a hefty R30 per transaction.

How sweet that a bank than I trust and use can let these ********** run rampant on our accounts. When I called Absa this morning about this matter; the number of questions I had to answer to verify that I was who I claim to be in order for them to access my account was amazing, and the same level of security applies to their banking app and website; so much effort and money invested in guarding against me accessing my own account, but with all this sophistication and technology they still can not properly vet a ********** company submitting nonsense debit requests; how many questions do they ask these companies before they grant them unlimited access to our money??? It seems I will have much quicker access to my account posing as some stranger.

Absa and other banks seem to be dragging their feet when it comes to finding ways to safeguard their clients against this new form of *****, and it is all because they are also benefitting from this **** in the form of transaction reversal charges. So it is a win-win for the bank and the ********* companies causing havoc on our accounts.

I am sorely disappointed at my bank for allowing all this to happen so easily, defeated even.