ABSA DEBIT CARD DESPUTE

Dear Absa This will be the second time i write a review here since the last complaint no reation or phone calls as said on the reply,everytime i have to discuss the same matter all over again and the persons Pravesh & Stanton & Yvonne ,Pravesh i think is debit card despite and Stanton is the Action line from both this persons i got respond as with all the others not deadling with my matter ,it seems that they do not read the email correspondences or do not read all of it.According to Stanton he stated that Absa Apoligise for the mistake,but up till now since November i still did not see my refund from Temu in my account . Pravesh keep on telling me about the refunds but ifs if they do not realise at all that is all the refunds they see there is the ones i already received in to my bank account and they keep on telling me the same thing over and over again hell no guys please count and see if you add up the R258 . THE REFUND FROM TEMU HAS BEEN SUCCESFULLY! PROCCESED to arrive at 28 october 2025 in to my bank account it mabe delayed not later than 20 November 2025 ,and today is already 12 January 2026. so all the proof from Temu i have received but Absa did not refund me the R258 yet i keep on checking every week since November 2025. here is all the ref numbers i received from Absa and not even one of them could sort this matter ***-C***5-C***3-C***0-C***2-C***5-C***9-C***2-C***2-C***1-C-***2 and i think every day the ref numbers will follow. its ********* how Absa treats their clients not acceptable at all its discussed me. Absa please sort out this Query and i am sick and tired of asking for my refund to be added to my account. And please do not ask me to send the proof of Temu again as from the 1st Ref i received the Temu refund letter was attached in the mail. And it seems that Absa do not even care if you close all your accounts. And i will add a complaint on Hellopeter every day as from today if this will not be cleared up.