CM
Cobus M

1 reviews | Active since Apr 2018

11 Dec 2020, 13:32

Absa

Again had such a bad exsperience with Absa Business and Retail Banking in Durbanville. It took us a whole month to change the key controllers on our accounts!!! The personnel and management of this division clearly do not know what it means to be a business banker and are completely clueless as far service is concerned. Business Banker, Elmarette Joubert is the worst of the lot. They brought our business almost to a complete standstill, for a second time, because we could not pay our suppliers We had to ask for help from Absa head office to assist us. Absa will definately loose another business customer in 2021. We simply cannot afford to do business with these people.

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Replies (1)
Absa
Absa's reply11 Dec 2020, 15:52
Official
Dear Cobus
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management