1 reviews | Active since Apr 2021
ABSA
I have been Banking with Absa since I started working in 1988 ( by the United Bank )On the 4th Dec 2021 a person called me from ABSA Headlines phone number and said that there is an Refund due to me. He asked all of the Security Questions as the Bank usually do and I presumed he was from ABSA seeing that he knows everything about me even my card number. I realized that there is something wrong as why would he ask if this is my bank card. I immediately dropped the call and contacted ABSA ***** and the person assisted me real quick as there was also a transaction done on my credit card.
My frustration is the Person from ABSA said to me I need to go to the Police station to make two Affidavits ( not with Docket numbers ) for the separate transactions which I did , now after two weeks I get a Call saying ABSA cannot proceed as there is no docket number!! He clearly said two Affidavits!!!
This is really bad service!!!!!!!!!!!!
ABSA do really care about their Clients as they resolved my two queries within a time period of 2 weeks. This shows you that to stay with a Bank for many years do count.
Thank You ABSA you just made my Christmas!!
Much Appreciated
Regards
William
ABSA do really care about their Clients as they resolved my two queries within a time period of 2 weeks. This shows you that to stay with a Bank for many years do count.
Thank You ABSA you just made my Christmas!!
Much Appreciated
Regards
William
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd