JP
Jaco P
1 reviews | Active since Nov 2019
01 Dec 2022, 10:53
ABSA
Very frustrating trying to talk to a call center agent and then being cut-off time and again after 20 min on the phone.
What I am trying to do, is find out where my statements from 2018 have been sent............
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Replies (1)JP
Jaco P's updateReviewer Update
01 Dec 2022, 12:06Now I went to a branch for help on getting my statements, what a joke.
No one can tell me where my statements from 2018 for my savings account was sent......
The only option they give me is to request new ones, that is going to cost me R80 for 1 months statement, I need a years.
They sent my credit card statement to my email address, but for some reason not my savings account, and now I must pay for it again.
I find this to not be acceptable.
No one can tell me where my statements from 2018 for my savings account was sent......
The only option they give me is to request new ones, that is going to cost me R80 for 1 months statement, I need a years.
They sent my credit card statement to my email address, but for some reason not my savings account, and now I must pay for it again.
I find this to not be acceptable.
JP
Jaco P's update01 Dec 2022, 12:06
Reviewer Update
Now I went to a branch for help on getting my statements, what a joke.
No one can tell me where my statements from 2018 for my savings account was sent......
The only option they give me is to request new ones, that is going to cost me R80 for 1 months statement, I need a years.
They sent my credit card statement to my email address, but for some reason not my savings account, and now I must pay for it again.
I find this to not be acceptable.
No one can tell me where my statements from 2018 for my savings account was sent......
The only option they give me is to request new ones, that is going to cost me R80 for 1 months statement, I need a years.
They sent my credit card statement to my email address, but for some reason not my savings account, and now I must pay for it again.
I find this to not be acceptable.