DV
Don V.d.n.
1 reviews | Active since Jun 2023
06 Feb 2026, 12:26
Absa customer support to their clients.
God day Absa, langenhoven park Fo almost an hour now I'm trying to get help concerning my banking app. Do not refer me to your call center at all. Have any of you at absa ever try to call your call center for help? Now, trying to at least get your call answered at your branches is time consuming and a waste of my money. How do we fix this Absa?
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Don V.d.n.'s updateReviewer Update
24 Feb 2026, 10:04To Absa
Your client service is actually quite good and they know what they are doing.
That said; getting hold of a consultant at customer care line, is not that easy at all. It's time consuming and costly.
And also; phoning absa Langehovenpark and a branch in Kimberley was a nightmare just getting someone to answer the phone.
A wise man once said to me; "never cut down expenses at the cost of your clients". How about some more telephone operators?
For the whole experience my wife and I had, we rate at a 3 star.
Your client service is actually quite good and they know what they are doing.
That said; getting hold of a consultant at customer care line, is not that easy at all. It's time consuming and costly.
And also; phoning absa Langehovenpark and a branch in Kimberley was a nightmare just getting someone to answer the phone.
A wise man once said to me; "never cut down expenses at the cost of your clients". How about some more telephone operators?
For the whole experience my wife and I had, we rate at a 3 star.
DV
Don V.d.n.'s update24 Feb 2026, 10:04
Reviewer Update
To Absa
Your client service is actually quite good and they know what they are doing.
That said; getting hold of a consultant at customer care line, is not that easy at all. It's time consuming and costly.
And also; phoning absa Langehovenpark and a branch in Kimberley was a nightmare just getting someone to answer the phone.
A wise man once said to me; "never cut down expenses at the cost of your clients". How about some more telephone operators?
For the whole experience my wife and I had, we rate at a 3 star.
Your client service is actually quite good and they know what they are doing.
That said; getting hold of a consultant at customer care line, is not that easy at all. It's time consuming and costly.
And also; phoning absa Langehovenpark and a branch in Kimberley was a nightmare just getting someone to answer the phone.
A wise man once said to me; "never cut down expenses at the cost of your clients". How about some more telephone operators?
For the whole experience my wife and I had, we rate at a 3 star.