Absa ***** customer services is very poor

The service is pathetic. I have been waiting for 3 weeks for the absa investigator to call me.

The investigator Mpho Totetsi has not called me at all as promised. I kept on calling to speak to her but she is never available. I then ask to speak to the manger and was transferred to Kagiso Mabogone who is the manager but she could not assist me and said the investigator Moho wiĺl call me in 30 minutes but i have still not reeived a call fromher.