ABSA Customer Service terrible

<p>I have been a client of ABSA for at least 3 decades now. One would hope that with the number of Business I have given them that I would be treated like a valued client.</p> <p> </p> <p>Guess again. You are treated as a number. I have app**** twice now through the Online banking app for my credit card limit to be raised. I take the time and effort to go through the whoe application process, after which I am informed that I would be notified within 2-3 working days of my application status.</p> <p> </p> <p>The first time I did the application, I got no response back, even after a week. I gave ABSA the benefit of the doubt and tried again. Still no response.</p> <p> </p> <p>ABSA, when I, as a customer apply for something with you, even if it is through your Online app, I expect to be treated as a client. You take hundreds of my rands every month for service fees. But I never get any service from you.</p> <p> </p> <p>So for the last time ABSA. I assume my application was unsuccesful, but my expectation is that you pick up the phone, or you send me an email, with reasons as to why my application failed.</p> <p> </p> <p>I have opened up an account with one of your competitors, and have not had similar issues with them. If you go on like this, I am definetely goimg to close all my acounts with you. </p>