1 reviews | Active since Oct 2011

29 Nov 2016, 07:49

Absa customer service SHOCKING !!!

<p>I wrote emails to a Kagiso of Lydenburg as well as to a Vanessa Crowe, a Specialist Case Manager with some suggestions how to solve our issues. Not even one has even bothered to return or respond to my email.</p> <p>I have been with Absa since the "United" days and had been a Private banker with them as well. I will not</p> <p>recommend Absa to anyone. The service is just too disgusting. It truely is!!!</p> <p>It is sooo sad that we receive this type of service in South Africa and we just have to "accept it"</p> <p> </p> <p>I will not accept inferior service from noody. We have to stop this trend of bad service in South Africa.</p> <p> </p> <p> </p>

0
Replies (2)
Absa
Absa's reply30 Nov 2016, 14:35
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

's update07 Dec 2016, 13:13
Reviewer Update

Absa still has not responded even with an email or courtesy call! See what I mean?

They are utterly and willfully provoking me as a customer. In Afrikaans we call it "UIT TART"

I will take this right up to the MD. I will NOT stop until I am satisfied with their service!!!