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Gail Elliot-Wilson

1 reviews | Active since Mar 2009

04 Apr 2023, 08:38

Absa Customer Service non existent

I need copies of my title deeds. Originally contacted for the original deed and after 3 weeks finally got a response, which entailed getting lawyers etc. I subsequently found out I only needed a copy of the title deed, and have now been trying for over 3 weeks to get this. Nobody responds to email at all, I have been totally ignored. Please can someone assist me with getting a copy of the document.

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Replies (1)
Absa
Absa's reply04 Apr 2023, 08:44
Official
Dear Gail Elliot-Wilson

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***7 Kind regards,Group Customer CareMarvellus Chauke