BK
Bern K

1 reviews | Active since Jan 2017

18 Apr 2017, 12:54

ABSA customer service goes from terrible to truly pathetic! Nthabiseng Sibande I'm still waiting for your phone call!

<p>I posted my complaint on Hello Peter on the 3rd April and Nthabiseng Sibande from Group Customer Care is only able to reply saying that an investigation will be carried out and further feedback will be provided. <br /><br />No feedback is provided, nor any follow ups! <br />The customer service ABSA offers their customers is truely pathetic! <br /><br />https://www.hellopeter.com/absa/reviews/no-answer-been-holding-to-speak-to-an-operator-for-almost-an-hour- ********** </p>

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Replies (1)
Absa
Absa's reply19 Apr 2017, 10:17
Official

Dear Customer

Email response was send to you on the 07/04

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd