ABSA customer service does not exist
The don’r respond to emails.
They don’t respond to messages on Facebook.
And the call centre is the worse cause it gives NO OPTION to talk to an agent.
I need help and can’t get a way to speak to anyone
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
09 Oct 2020, 08:52Dear Heedy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply09 Oct 2020, 08:52
Official
Dear Heedy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
09 Oct 2020, 08:52Dear Heedy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply09 Oct 2020, 08:52
Official
Dear Heedy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
12 Oct 2020, 11:32Dear Heedy,
Trust you are well.
With reference to the above, please note that we have tried to establish contact with you via cell *** but unsuccessful. We sent through emails to email address *** requesting additional information on your matter. Kindly reply back for us to assist further. Thanks.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Trust you are well.
With reference to the above, please note that we have tried to establish contact with you via cell *** but unsuccessful. We sent through emails to email address *** requesting additional information on your matter. Kindly reply back for us to assist further. Thanks.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply12 Oct 2020, 11:32
Official
Dear Heedy,
Trust you are well.
With reference to the above, please note that we have tried to establish contact with you via cell *** but unsuccessful. We sent through emails to email address *** requesting additional information on your matter. Kindly reply back for us to assist further. Thanks.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Trust you are well.
With reference to the above, please note that we have tried to establish contact with you via cell *** but unsuccessful. We sent through emails to email address *** requesting additional information on your matter. Kindly reply back for us to assist further. Thanks.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
14 Oct 2020, 10:53Thank you for the response and my apologies for the delay. I responded to your email today.
I just want someone to help me with my refund. I’ve attached the details in my email.
I just want someone to help me with my refund. I’ve attached the details in my email.
's update14 Oct 2020, 10:53
Reviewer Update
Thank you for the response and my apologies for the delay. I responded to your email today.
I just want someone to help me with my refund. I’ve attached the details in my email.
I just want someone to help me with my refund. I’ve attached the details in my email.