ABSA Customer Service

Currently at ABSA Bank Richards Bay, we have been sitting here 40min just to setup our new device and the consultant just cant get is right... she keeps asking Sharlene Singh to help however it just a loop of discussion and on top of it the conversation had about our assisting consultant going for a interview in Durban tomorrow and others going on training an now this one has to do everything tomorrow and and and the point is no service !