IP
Ikram P
1 reviews | Active since Jul 2022
27 Jul 2022, 09:34
ABSA CURRENT ACCOUNT CARD
Opened an account with Absa apparently all can now be done over the phone . I was then advised my account is opened so I put Monies in to activate . Waiting for my card delivery still not received. Called in 3 occasions they said They putting a request for my card to be sent unfortunately still no word from Absa nor any representatives. My rewards debit order appearently cannot me debited and Absa life same story. THESE PEOPLE ARE REDICULOUS AND HAVE NO ORDER WHAT'S GOING ON KNOWING THAT I CANNOT TAKE A DAY OFF TO GO INTO THE BANK . WAS GOING TO SWITCH MY SALARY BUT UNFORTUNITY I THINK I'LL STICK TO MY CURRENT BANK. If you can't give me my card why keep my account open
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Absa's replyOfficial
27 Jul 2022, 10:35Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply27 Jul 2022, 10:35
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,