EB
Eric B
1 reviews | Active since Jan 2017
21 Apr 2022, 11:50
Absa ******
I opened a ABSA bank account in 2014 fought with them numerous times to close all accounts and was told numerous times by their consultants that it was closed. Recently I have been receiving emails stating I owe them money for a open account that was supposed to be closed atleast 8years ago??? Try calling them no answer, USELESS!
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Replies (2)EB
Eric B's updateReviewer Update
20 May 2022, 17:52An adjustment to my original 1 Star review:
ABSA assisted quickly after my initial review. I delt with a excellent consultant, Nthabiseng Sibandewho, who assisted swiftly and efficiently.
I would change my review from a 1star - 4 star only reason being is that it is sad that one has to go to these measures to get assisted sometimes. But non the less I received excellent service. Thank you!!!
ABSA assisted quickly after my initial review. I delt with a excellent consultant, Nthabiseng Sibandewho, who assisted swiftly and efficiently.
I would change my review from a 1star - 4 star only reason being is that it is sad that one has to go to these measures to get assisted sometimes. But non the less I received excellent service. Thank you!!!
EB
Eric B's update20 May 2022, 17:52
Reviewer Update
An adjustment to my original 1 Star review:
ABSA assisted quickly after my initial review. I delt with a excellent consultant, Nthabiseng Sibandewho, who assisted swiftly and efficiently.
I would change my review from a 1star - 4 star only reason being is that it is sad that one has to go to these measures to get assisted sometimes. But non the less I received excellent service. Thank you!!!
ABSA assisted quickly after my initial review. I delt with a excellent consultant, Nthabiseng Sibandewho, who assisted swiftly and efficiently.
I would change my review from a 1star - 4 star only reason being is that it is sad that one has to go to these measures to get assisted sometimes. But non the less I received excellent service. Thank you!!!
Absa's replyOfficial
30 May 2022, 09:50Dear Eric
Thank you very much for the compliment and it also serves as an encouragement to me to continue providing a great service to our customers.
Thank you also for your patience and the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you very much for the compliment and it also serves as an encouragement to me to continue providing a great service to our customers.
Thank you also for your patience and the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply30 May 2022, 09:50
Official
Dear Eric
Thank you very much for the compliment and it also serves as an encouragement to me to continue providing a great service to our customers.
Thank you also for your patience and the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you very much for the compliment and it also serves as an encouragement to me to continue providing a great service to our customers.
Thank you also for your patience and the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd