Absa credit life representative a ***** and ****

I was called by an absa credit life consultant a few months ago. She told me that my premium would be R3. I asked her a few times and she confirmed premium with me. She also said she would send me a copy of the policy documents to date which I have not received. I have been debited over R100 each month and when I called I was given a email address to cancel. I have a copy of this email as well as the recording when she told me that my premium would be R3. No response on my cancelation email to date and again I'm debited over R100. I want to be reimbursed all the months I have been **** to about this product. I will go to the fais ombud if I am not. Your company and its representative was not treating me fairly by lying about the premium. I will not take this lying down I know my rights as a consumer. I want all my premiums reversed back into my credit card!

Disgusted absa client