PF
Pedro F

1 reviews | Active since Jan 2015

12 Aug 2019, 15:59

Absa credit life - phantom insurance that never respond.

Retrenched. Absa credit card and Absa loan both had cover. Sent in application forms, documentation, several times. No feedback, no response but hundred calls a month from their debt collectors. Somebody do something. I’m sick to death of the incompetence.

0
Replies (1)
Absa
Absa's reply13 Aug 2019, 10:39
Official
 Dear Pedro,
 
 Thank you for bringing this matter to our attention. The reference number to your case is C-***7.  We will investigate the matter and furnish feedback within the next 4days.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd