JM
John M

1 reviews | Active since Sept 2020

14 Sept 2020, 08:55

ABSA Credit life department is a ****.

ABSA Credit life department is a ****.

I recently lost my Job, I had a policy with ABSA Credit life, they do not respond to emails, I have been sending Multiple Emails trying to get them to respond to a simple email.

when they made me to take the policy they did not mention that it does not cover contractors employees, No document was sent to me all the application was done through a telephone. I took the policy 3-4 years back now that I need the help they tell me I am not covered.

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Replies (2)
JM
John M's update18 Sept 2020, 08:24
Reviewer Update
Thanks to Nthabiseng issue has been resolved :)
Absa
Absa's reply18 Sept 2020, 10:22
Official
Dear Ronald

I am glad that your matter was resolved and you are feeling content about that.
Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd