EvdM
Eugene van der Merwe

1 reviews | Active since Jun 2019

01 Jun 2019, 20:56

ABSA Credit Life complaint

We have received calls from ABSA CREDIT LIFE and then say that we do not want to insure with them. Still, they will deduct a premium. This is the 4th time that we have issues with them. Last time they couln't find the recording whereI said no and then I had to complete a form to "cancel" that which I did not apply for in the first place. Again tonight an installment of R114 went off my hubbie's ABSA account.

0
Replies (1)
Absa
Absa's reply03 Jun 2019, 09:19
Official
 Dear Customer
 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
Regards
 
Pravesh Bejay
Specialist Case Manager
Customer Value Management