IR
Ivor R
1 reviews | Active since Jan 2016
05 Dec 2019, 13:17
ABSA Credit Life bad service
Hi. ABSA Credit Life division has the worst service ever. I sent a request to them on 22 November and up until now, nobody has contacted me regarding the request. I have called into their callcentre on several occasions and everytime an agent just says it has been escalated and a manager will call me. I am still waiting
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Absa's replyOfficial
05 Dec 2019, 15:09Dear Ivor
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply05 Dec 2019, 15:09
Official
Dear Ivor
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd