DC
Debra C
1 reviews | Active since Oct 2023
30 Oct 2024, 12:19
ABSA Credit life
I would like to cancel my insurance for the loan as of today.
Policy Number : ***
I have tried to call this No. several times ***but it doesn't go through for cancellation I kept holding. I need this loan to be cancelled and I have send an email to *** with no luck. Why is that we are avoided when we need to cancel this policy.
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Absa's replyOfficial
30 Oct 2024, 12:44Dear Debra Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management
Absa's reply30 Oct 2024, 12:44
Official
Dear Debra Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management