ABSA Credit Card Trippe Charging

A while ago I checked my credit card account only to find to my surprise that Absa has triple charged me in a month. I've sent an email regarding the account asking them to correct it. I've not since received any reply and my account is still misstated. Then seeing that you don't get any more service from them regardless of your query these days I decided to call them, each time getting redirected to the credit card helpline where system just rejects your call after dialling in your credit card number as per their request.<br> <br> If there is anyone who still believes in customer satisfaction or delivering a service which I'm entitled to at Absa, please contact me immediately. I've been a Absa customer all my life and it is a shame to see how the service has deteriorated during the years.<br> <br> If no one contacts me I will be one of but many other customers who in the recent years cancelled their service.<br> <br> It is a shame that one has to write a complaint on a website in order to get the attention of the institution.