DM
Dumisani M
1 reviews | Active since Dec 2021
12 Jan 2022, 21:49
Absa credit card transaction
Absa credit card debit order didn't go through but had available balance , I did a transfer of the instalment but now I can't transact on the credit card, please advise
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Absa's replyOfficial
13 Jan 2022, 12:12Dear Dumisani Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply13 Jan 2022, 12:12
Official
Dear Dumisani Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe