ABSA Credit Card - terrible service

I initially app**** for an ABSA credit card with the Sandton City branch in October. The reason for my application was due to the fact that I needed to purchase airline tickets online. 3 weeks later I get a mail confirming that my application was declined due to me not meeting the affordability criteria. <br> <br> I then get a call from ABSA and UTI who is the courier company to say my card is ready which I told them to cancel because I am no longer interested due to the poor service and labelling me as being unfit in terms of affordability. I questioned them and all they said was that they had system issues which is not acceptable.<br> <br> In the interim I went and took out a FNB credit card because ABSA could not help me. FNB assisted me with no issues and no affordability issues as well. <br> <br> <br> I have since taken ABSA to the ombuds and won - I was awarded a re-imbur*****t and was told my money will be paid about 3 weeks ago by Theresia Spang but I am still waiting. The service sucks at ABSA credit card. Maybe we all including myself should move our accounts to FNB where the service I got was excellent as compared to ABSA.