1 reviews | Active since Jun 2011
ABSA Credit Card renewal.
<p>I was sent a S.M.S. two weeks ago, stating I would be telephonically contacted shortly, with regard to the delivery of my new credit card.</p> <p> </p> <p>On Tuesday 2nd May, 2017 I received a telephone call on my number. The caller asked that I or another person, stay home for the next three days. [Wednesday/Thursday/Friday - 3rd to 5th May, 2017], to be able to receive my new credit card. I decided to stay home myself, my wife also stayed home.</p> <p> </p> <p>To date Monday 8th May, 2017, no courier has delivered my new credit card. In the past I received new credit cards registered post. Even with the Post Office having problems, I receive regular registered post and insured parcels, locally and from overseas, without any problems.</p> <p> </p> <p>I have been waiting a week since receiving the telephone call from Florida. ABSA should arrange delivery from one of its many branches.</p> <p> </p> <p>I cannot spend another three or more days at home, this week.</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your ID or Account number to enable me to log a formal complaint for you.
Th e required information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your ID or Account number to enable me to log a formal complaint for you.
Th e required information can be sent via private message.
Regards
Claudette
