ABSA CREDIT CARD R245.40 FINANCE CHARGE NOT REVERSED HENCE WANT TO CLOSE MY ABSA ACCOUNTS

Item: Absa
Rating: 1
Author: Giuseppe V

CREDIT Card CHARGED me R245.40 INTEREST FINANCE CHARGE FOR PAYING FEW DAYS LATE NOT WITHIN THEIR INTEREST FREE PERIOD FROM STATEMENT DATE. THEY NOT OFFERED AS A GOOD GESTURE TO REVERSE THE ONCE OFF CHARGE AFTER BEING CUSTOMER FOR OVER 30 YEARS AND PAYING ON TIME. PLEASE SEND ME THE DOCUMENT TO MY EMAIL *** OR PHONE ME IN THE UK ON HOLIDAY +*** TO CLOSE MY ABSA CREDIT CARD. GIUSEPPE VARALLA +44 - ***

Helpful (0)

Replies (2)

Absa's replyOfficial

25 Sept 2019, 15:49

Dear Client,

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management

Absa's reply25 Sept 2019, 15:49

Official

Dear Client,

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management

Giuseppe V's updateReviewer Update

25 Sept 2019, 16:47

Vanessa,

C-***0.

Please investigate and am in the UK London now. You may phone me on 044-(0) 74-***6 or email me on *** as am unhappy of being charged interest charges R245.40

Regards,

Giuseppe Varalla

c:44 - 74-***6

Giuseppe V's update25 Sept 2019, 16:47

Reviewer Update