rR
rissiepit R
1 reviews | Active since Sept 2016
04 Jul 2024, 11:22
Absa credit card paid up letter
Our credit card is paid in full now. I am trying to get hold of someone who can send me our paid up letter. Last week I phone several times and my airtime run up with no success. I even send an email to Absa credit cards requesting our paid up letter. Up till now I haven't receive an email or anything from them. Service is poor
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Absa's replyOfficial
04 Jul 2024, 13:13Dear Maritza
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply04 Jul 2024, 13:13
Official
Dear Maritza
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw