TN
Tiisetso N
1 reviews | Active since Nov 2021
17 May 2023, 16:24
ABSA CREDIT CARD PAID OFF BUT HANDED OVER
I received a call from DMC debt collection company. According to my knowledge my account has been paid off. Kindly email me my paid up letter as I have it on my old email address. Please get back to be as they are saying i'm owing R1000+ which is not true. my email address is ***
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Absa's replyOfficial
18 May 2023, 08:16Dear Tisetso Nale
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***1
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply18 May 2023, 08:16
Official
Dear Tisetso Nale
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***1
Kind regards,
Group Customer Care
Rezona Louw