fD
felicia D

1 reviews | Active since Jul 2014

09 Feb 2017, 10:21

ABSA CREDIT CARD PAID IN FULL BUT STILL SHOWS FULL OUTSTANDING BEYOND DISGUSTED!!!!!!!

<p>IM BEYOND DISGUSTED WITH THE SERVICE I HAVE RECEIVED FROM ABSA CREDIT CARDS , AFTER SETTLING MY WHOLE BALANCE ON MY CREDIT CARD IT STILL SHOWS ON ITC THAT I OWE MONEY YET THIS WAS PAID IN FULL LONG TIME AGO.</p> <p> </p> <p>AFTER NUMEROUS CALLS AND EMAILS SPOKE TO ALL THE *********** AGENTS VIA THE CALL CENTRE AND EACH TIME I WAS PROMISED A TURN AROUND TIME OF 7 WORKING DAYS AND EACH TIME THIS WAS NOT DONE?</p> <p> </p> <p>ABSA PROMISED TO KEEP MY RECORD CLEAR AS LONG AS I PAY THEM THEIR ARRANGEMENT OF WHICH WE HAD AN AGREEMENT YET MY RECORD STILL SHOWS THAT THE ACCOUNT WAS NEVER PAID?</p> <p> </p> <p>GET ME A MANAGER TO CALL ME AND ASSIST ME</p>

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Replies (1)
Absa
Absa's reply10 Feb 2017, 11:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd