CP
Crisna P
1 reviews | Active since Sept 2024
19 Sept 2024, 16:05
Absa credit card legal
Good day have requested a credit card statement from legal department to make payment .No response 7 days later. Phoned twice a day to only be told i will receive it once they are ready. Very rude ladies working there had phone dropped in my ear or they just tell you to wait no explanation or anything. Worst customer service every received.
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Absa's replyOfficial
19 Sept 2024, 17:28Dear Crisna Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply19 Sept 2024, 17:28
Official
Dear Crisna Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care