1 reviews | Active since Oct 2016
ABSA Credit Card issues
<p>exactly one year ago today, i paid the full outstanding amount on my credit card, because i want to close this card, i was told that i need to phone ABSA and get an amount i need to pay to close the card (after i paid the full amount), was a little cheesed off, but i did it in order to close it, I paid the amount, and was told that i will receive confirmation as soon as the account is close. so time went by, and i forgot about this, and now for the last 2 weeks, ABSA has been phoning me and threatening me with bad credit ratings, if i don't pay the outstanding amount on my card. . . .FTW! i paid everything, even the closing of account fee, and now all of a sudden the account was never closed, and i own them money because of their admin mistake?? i have phoned ABSA numerous times, and once (if) you get through to the credit card people (who are rude as hell) they say, they will make a note and send it to the next department, and then tomorrow the calls and the sms's begin again</p> <p>i'm now properly GATVOL of your incompetence, get this sorted and close my GOD DAMN ACCOUNT!!</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
Regards
Claudette
Best regards,
My ID number is ***, i don't have the card or account number anymore, as the card was destroyed because the account was closed
My ID number is ***, i don't have the card or account number anymore, as the card was destroyed because the account was closed
