vv
vosloo. vosloo.

1 reviews | Active since Jun 2017

04 Oct 2017, 09:26

ABSA Credit Card hit by ***** 4 times in 6 months and ABSA does NOTHING

My husband's credit card has been hit by ********** transactions for the fourth time in six months. Every time he reports the ***** (ABSA even phones him up) he fills in the ***** incident report and he cuts up his card and send the lot to their "***** investigation" department whom I then assume files the complaint never to be looked at again. Yesterday R10000 was ****** from his account and ABSA surely won't investigate that either! They might say they do but lets be honest....

I am an FNB client and happy for it. I had one ********** transaction on my account and it was reported and stopped straight away. My husband has been contemplating moving his personal and business accounts to FNB. Perhaps that's exactly what he should do.

0
Replies (1)
Absa
Absa's reply04 Oct 2017, 09:44
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd