ABSA Credit Card *****

I have been an ABSA customer for almost 10 years. Last year I've switched all my accounts (except my credit card) to another bank, since there were more than 10 ********** activities noted on my accounts. Each time ABSA charges me a reversal fee, for something that is their mistake.

Today R 42,000.00 were again deducted from my credit card account. The call center merely said there is nothing they can do, except for a 15 day investigation. THIS IS UNACCEPTABLE!!!

My Reference Number is *** for the investigation. ABSA better sort this out immediately!