Absa credit card - don't even try
<p>I app**** electronically nearly a month ago. What a pathetic lot of bungling incompetence. They lose documents. They acknowledge receipt and ask for them again. When you phone to complain that you havent recevied the card they ask you for the card number! They promise sincerely that it will be delivered in the next 3 days. And break their promise. They start really helpfully then suddenly stop replying to emails and phone calls. Its like there is no management and no process. Never Again!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with any of your absa account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with any of your absa account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Another useless Absa automated response! Why would I put my credit card account number (even if I had one - but I don't because I have not received the card yet!) on a public platform. Mindless!
Another useless Absa automated response! Why would I put my credit card account number (even if I had one - but I don't because I have not received the card yet!) on a public platform. Mindless!
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with any of your absa account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with any of your absa account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
I have logged a formal complaint and got lots of nice promises from ABSA people. But none of them did anything!!!!!!!!!!! I still havent got my card.
CCD Couiriers who deliver on behalf of ABSA are also completely useless.
I went to the branch and they gave me a letter which says ABSA cannot instruct CCD to deliver to the Branch only I can do that. When I instruct CCD to delver to the ABSA Branch CCD says I cannot instruct them to do that. Only ABSA can instruct them to do that. I emailed the ABSA letter to CCD. Still nothing!!!!!!
What a shambles! What a useless bunch.
I have logged a formal complaint and got lots of nice promises from ABSA people. But none of them did anything!!!!!!!!!!! I still havent got my card.
CCD Couiriers who deliver on behalf of ABSA are also completely useless.
I went to the branch and they gave me a letter which says ABSA cannot instruct CCD to deliver to the Branch only I can do that. When I instruct CCD to delver to the ABSA Branch CCD says I cannot instruct them to do that. Only ABSA can instruct them to do that. I emailed the ABSA letter to CCD. Still nothing!!!!!!
What a shambles! What a useless bunch.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd