ABSA Credit card division - Pure Evil

Where to start in this disnisive and inhuman story of how ABSA like to treat customers. I have an ABSA credit card and was never in arrears. However , Nov 2019 I was retrenched and ABSA was the first I saw with all documentation. Asked for a break until I can earn again. Was lucky enough to start 1 March 2020 again , ABSA again the first to see to notify them that I can resume paying and caching up , was told I am already a "Delinquent" customer and that I need to talk to collection lawyers. Phoned them and they demanded imediate full payment ,Not the 5 moths that I was in arrears or else.... Didn't have that , was still talking when Lockdown happened and being in the Liqueur industry was send on unpaid leave , again tried to talk to ABSA , was told not their problem , talk to lawyer. At this point the Layers has already added R18 000 to account and want it all now. No Mercy. I had to somehow foresee the retrenchment and the lockdown !! ABSA treat me like a problem dog refusing to talk to me and the ABSA lawyers make it impossible to remotely afford their terms. ABSA is pure evil in their ways.