AB
Alex B
1 reviews | Active since May 2012
28 Jul 2022, 18:07
ABSA credit card division pathetic service
Credit card division Total lack of knowledge and no idea how to deal the customer, Difficult to understand how a bank can employ people which have no idea what are they doing, pathetic service as usual
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Absa's replyOfficial
29 Jul 2022, 10:19Dear Alex De Bonis
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply29 Jul 2022, 10:19
Official
Dear Alex De Bonis
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw