ABSA credit card division - Pathetic Service

I am so disappointed in ABSA credit card division!

I app**** for a credit card last year, but i had to cancel it (I could not collect it after a certain date). I cancelled it because it took too long for them to deliver the card. (They state the process takes 5 to 7 working days), the card was still not delivered after 10 working days.

I then app**** again a year later, this time I did it online. What a nightmare I have had!

Going back and forth to the branch, speaking too many different agents on the phone. (P.s. you need to train your credit card division! One person says one thing, another person says a different thing). For such a well known company, your service is a joke!

After submitting my documents, no one informed me that they couldn't use certain documents. I only found out once I called them. No one bothered to contact me, staff that said they would call me back, never did!

This is only half of what I went through, but you get the point right. Their credit card division is pathetic.

Thanx for nothing, I've decided to use another bank and I'm even thinking about moving all my accounts away from ABSA!

On the phone I said I needed the card by Friday or Monday latest and no one has bothered to contact me.

Pathetic service!