JF
James F
1 reviews | Active since Jul 2009
26 Feb 2019, 13:28
ABSA CREDIT CARD DIVISION DOES NOT CARE ABOUT CUSTOMERS
App**** for an ABSA administered credit card almost a month ago and despite given assurances that the application is in progress I have received no feedback. In my books this is unacceptable customer service! Maybe other banks value their customers more?
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Replies (2)
Absa's replyOfficial
26 Feb 2019, 16:23Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply26 Feb 2019, 16:23
Official
Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
JF
James F's updateReviewer Update
07 Mar 2019, 15:05ABSA sorted by Credit Card application since my review on hellopeter. My faith has been restored. Thank you to all that was involved in assisting me.
JF
James F's update07 Mar 2019, 15:05
Reviewer Update
ABSA sorted by Credit Card application since my review on hellopeter. My faith has been restored. Thank you to all that was involved in assisting me.