1 reviews | Active since Aug 2016

24 Aug 2016, 10:16

Absa CREDIT CARD division.

<p>My credit card has expired end of July.I phone during July to find out where they are going to send my card to?The [erson at hte call centre told me that they will send the card to the nearest Absa branch.I phoned again in August to find out if my card is at the branch and they told me that my card has never been orded.Som the person on the phone told me that he/she wil ored me card and that the card will take between 3-5 working days.I phone the following week to follow it up and yet gain the same story!!!!!!Its almost the end of August and still NO CARD can SOMEONE IN ABSA PLEASE TELL ME WAHT IS GOING ON???I need the CARD ASAP and Im thinking of leaving this bank and moving my accounts somewhere else where they want to help me!!!</p>

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Replies (1)
Absa
Absa's reply24 Aug 2016, 11:30
Official
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd

Best regards,