ABSA CREDIT CARD DEPARTMENT-BAD SERVICE

<p>I app**** a credit card online on Friday the 4th of February 2017 and it was delivered to me on the 8th of February 2017 , later on that day when I tried to use the card got a mesage that I should contant the brand. When to the branch and I was told there was a hold because of the ID copy I sent was not that clear. I sent a clear copy same day and I was told the matter has been escalated and the matter will be resolved. On saturday I called again and I was told to resend the ID copy since the matter has been escalated. On monday the 13/02/2017 I called again I was told the same story that the matter has been escalated. Iam still waiting for the matter to be resolved.</p>