ABSA credit card department

<p>I app**** for a credit card where my application got APPROVED. I received the card but after that my application was put on hold because they needed a letter to say that I live with my parents, I was told that once they have received the letter they can activate my card. I got that letter and sent it to them but never heard anything after that. When I phoned to find out what's happening with my card they said they have closed my account!!!. I went into the bank to speak to a consultant and wasn't treated well at all. She said to me that I can't apply again but she will send a motivation letter to the credit card people. She phoned me today to say that they have declined my new application on reasons that don't even make sense. She said she will get her manager to call me, which never happened. I feel that this is uncalled for. I NEVER closed my account and I did everything I was supposed to do to get my card. I need someone to please contact me. I want my credit card activated. I have been a loyal customer to ABSA for many years and I am now very disappointed. I would completely understand if my application got declined in the first place but it didn't. I have the card and it was approved. </p>